Last updated: July 26, 2026
1. Information We Collect
VisiFlip collects your email address, display name, and authentication data when you create an account. When you scan clothing items, we process the images you upload to provide AI-powered analysis including brand identification, condition assessment, and resale price estimates. We also store the item data you save (title, brand, price, category, photos, and notes) so you can manage your inventory.
2. How We Use Your Information
- To provide AI-powered clothing analysis and resale pricing
- To manage your scanned inventory and account
- To process subscription payments for VisiFlip Pro
- To send service-related notifications and updates
- To improve our AI models and pricing accuracy
3. Image Processing
Images you upload for scanning are processed by our AI analysis service to identify brand, category, condition, and estimated resale value. These images are stored with your inventory items so you can reference them later. You can delete any item and its associated image at any time, or delete your entire account to remove all data permanently.
4. Camera & Photo Library Access
VisiFlip requests access to your device's camera and photo library so you can capture or select photos of clothing items. Images taken with the camera or selected from your photo library are uploaded to VisiFlip for AI-powered analysis — including brand identification, condition assessment, and resale price estimation — and are saved with your inventory items so you can manage and reference them later. For example, when you tap the scan button, the app opens your camera so you can photograph a shirt, and the resulting image is used to generate a resale valuation and saved to your item list. Camera and photo library access is optional — you can deny these permissions and the app will still function for viewing and managing previously scanned items.
5. Data Sharing
We do not sell your personal information. We share data only with service providers that help us operate the app (such as payment processing via Stripe, AI analysis providers, and cloud hosting). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
6. Payment Information
Subscription payments for VisiFlip Pro are processed by Stripe. We do not store your credit card information — it is handled entirely by Stripe's secure payment infrastructure. We only receive confirmation of your subscription status and billing period.
7. Data Retention & Deletion
We retain your data for as long as your account is active. You can delete individual items at any time from your inventory. To delete your entire account and all associated data, use the "Delete Account" option in Settings. Account deletion is permanent and cannot be undone.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. You can update your display name in Settings, and delete your account at any time. For other data requests, contact us at support@visiflip.com.
9. Children's Privacy
VisiFlip is not intended for use by children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the app. Continued use of the app after changes constitutes acceptance of the updated policy.